Pengaruh Organizational Citizenship Behavior (OCB), Employee Engagement, dan Etos Kerja Terhadap Kinerja Karyawan pada CV Saudara Mitra Sukses Foods Desa Dagang Klambir Kecamatan Tanjung Morawa
Organizational Citizenship Behavior, Employee Engagement, Etos Kerja, Kinerja Karyawan
-
Muhammad Fahmi Wiratma
*
Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Muslim Nusantara Al-Washliyah, Medan,
Indonesia
- Muhammad Rahmat Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Muslim Nusantara Al-Washliyah, Medan, Indonesia
- Yayuk Yuliana Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Muslim Nusantara Al-Washliyah, Medan, Indonesia
- Suhaila Husna Samosir Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Muslim Nusantara Al-Washliyah, Medan, Indonesia
Abstract
This study analyzes the influence of Organizational Citizenship Behavior (OCB), Employee Engagement, and Work Ethic on Employee Performance at CV Saudara Mitra Sukses Foods, Dagang Klambir Village, Tanjung Morawa District. A quantitative associative approach was employed. The population consisted of 185 employees and 127 respondents were selected using the Slovin formula and simple random sampling. Data were collected through questionnaires and documentation and analyzed using SPSS version 29.0, including validity and reliability tests, classical assumption tests, multiple linear regression, t-tests, an F-test, and the coefficient of determination. The results show that OCB has a positive and significant effect on Employee Performance (t = 6.835; p < 0.001). Employee Engagement also has a positive and significant effect (t = 4.346; p < 0.001), while Work Ethic has a positive and significant effect (t = 7.260; p < 0.001). Simultaneously, the three variables significantly affect Employee Performance (F = 66.419; p < 0.001). The R Square value of 0.618 indicates that the model explains 61.8% of the variation in Employee Performance, while the remaining 38.2% is influenced by factors outside the research model.
References
Setiawan, M., Effendi, N., Indiastuti, R., & Fahmi, M. (2022). Innovation and dynamic productivity growth in the Indonesian food and beverage industry. Resources, 11(11), 98.
Purcărea, T., Ioan-Franc, V., Ionescu, Ş. A., Purcărea, I. M., Purcărea, V. L., Purcărea, I., & Orzan, A. O. (2022). Major shifts in sustainable consumer behavior in Romania and retailers’ priorities in agilely adapting to it. Sustainability, 14(3), 1627.
Amzul, T. A. A., Purnomo, S. Y., Gunawan, L., Prihatni, A., Gunawan, L., & Daeli, H. P. D. (2024). Strategi manajemen inovasi dalam mempertahankan daya saing di pasar global. Jurnal Tadbir Peradaban, 4(3), 475-482.
Lumbanraja, P., Lubis, A. S., & Nadapdap, K. M. N. (2024). A review of the Johari window theory as grand theory of human resource competence. Multidisciplinary Reviews, 7(1), 2024002.
Rahman, M. H. A., & Karim, D. N. (2022). Organizational justice and organizational citizenship behavior: The mediating role of work engagement. Heliyon, 8(5).
Abdelwahed, N. A. A., & Doghan, M. A. A. (2023). Developing employee productivity and performance through work engagement and organizational factors in an educational society. Societies, 13(3), 65.
Lathifatunnisa, S., & Izzati, U. A. (2025). Hubungan antara budaya organisasi dengan Organizational Citizenship Behavior pada guru di Yayasan X. Character Jurnal Penelitian Psikologi, 12(01), 404-416.
Rendyan, M. Y., Askandar, N. S., & Basalamah, M. R. (2025). Pengaruh kepemimpinan transformasional dan employee engagement terhadap kinerja pegawai melalui organizational citizenship behavior di BSI area Malang. Jurnal EDUCATIO: Jurnal Pendidikan Indonesia, 11(1), 396-407.
Salliyuana, C., & Hidayat, M. R. (2024). Employee Engagement, beban kerja, dan kepuasan kerja terhadap kinerja karyawan. Jurnal Alwatzikhoebillah: Kajian Islam, Pendidikan, Ekonomi, Humaniora, 10(1), 159-172.
Beta, S. I. C., Harahap, R., & Sagala, M. S. (2025). Pengaruh kompetensi dan etos kerja terhadap kinerja pegawai Pengadilan Negeri Sidikalang. Jurnal Penelitian Ekonomi Manajemen dan Bisnis, 4(4), 187-203.
Robbins, S. P., & Judge, T. A. (2019). Organizational Behavior (18th ed.). Harlow, England: Pearson Education Limited.
Sukoco, I., Fu’adah, D. N., & Muttaqin, Z. (2021). Work engagement karyawan generasi milenial pada PT. X Bandung. AdBispreneur: Jurnal Pemikiran dan Penelitian Administrasi Bisnis dan Kewirausahaan, 5(3), 263-281.
Trang, I., & Dotulong, L. O. H. (2023). Innovative behavior as a mediating impact of work ethic in improving the performance of business actors in South Minahasa Regency in the era of global economic recession. Society, 11(2), 603-625.
Prihartini, E., Sudirno, D., & Al Kautsar, F. (2024). Pengaruh Organizational Citizenship Behavior dan Employee Engagement terhadap kinerja karyawan (Studi pada Rumah Sakit Umum Daerah Cideres Kabupaten Majalengka). Entrepreneur: Jurnal Bisnis Manajemen dan Kewirausahaan, 5(3), 355-364.
Purnamasari, H., Sijabat, R., & Indriasari, I. (2025). Pengaruh Organizational Citizenship Behavior, Employee Engagement dan budaya organisasi terhadap kinerja pegawai PDAM Tirta Moedal Kota Semarang. Jurnal Ilmiah Manajemen Bisnis dan Ekonomi Kreatif, 4(2), 27-37.
Putra, I. W. C., Teja, I. N. A. G. E., & Permadi, I. K. O. (2025). Pengaruh etos kerja, disiplin kerja dan motivasi intrinsik terhadap kinerja karyawan pada PT Bintang Sidoraya di Mambal Badung. VALUES, 6(2), 100-112.
Sativa, T. O. (2025). Kemampuan Organizational Citizenship Behavior dalam memoderasi pengaruh Employee Engagement dan Islamic Work Ethic terhadap kinerja karyawan. Studia Economica: Jurnal Ekonomi Islam, (1), 100-111.
Su, W., & Hahn, J. (2025). Promoting Employee Organizational Citizenship Behavior (OCB) in small- and medium-sized enterprises: A cognitive and affective perspective on ethical leadership. Behavioral Sciences, 15(3), 380.
Zúñiga, C., Aguado, D., & Cabrera-Tenecela, P. (2022). Values that work: Exploring the moderator role of protestant work ethics in the relationship between human resources practices and work engagement and organizational citizenship behavior. Administrative Sciences, 12(1), 11.
Sugiyono. (2022). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta.
Ghozali, I. (2021). Aplikasi Analisis Multivariate dengan Program IBM SPSS 26. Semarang: Badan Penerbit Universitas Diponegoro.
Budiantara, I. K., Mitariani, N. W. E., & Imbayani, I. G. A. (2022). Pengaruh komitmen organisasi dan budaya organisasi terhadap kinerja karyawan outsourcing pada perusahaan penyedia jasa outsourcing PT. Adidaya Madani Denpasar. Emas, 3(6), 139-151.
Mangkunegara, A. P. (2017). Manajemen Sumber Daya Manusia Perusahaan. Bandung: Remaja Rosdakarya.
Hasibuan, M. S. P. (2019). Manajemen Sumber Daya Manusia. Jakarta: Bumi Aksara.
Kasmir. (2019). Manajemen Sumber Daya Manusia (Teori dan Praktik). Jakarta: Rajawali Pers.
Copyright (c) 2026 Muhammad Fahmi Wiratma, Muhammad Rahmat, Yayuk Yuliana, Suhaila Husna Samosir
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under Creative Commons Attribution 4.0 International License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (Refer to The Effect of Open Access).
.png)
.png)
